Key Account Manager Reference number: 2323

Job description

We are looking for an Account Manager!
Reporting to a Sales Director or account Lead, the Account Manager will work with the account team and support functions to manage the relationship with the largest French customer. The main objective of the team is to foster relationship, develop the client and reduce friction with one of the main French banks.

What you'll do

• Responsible for day-to-day account management activities in direct relationship with the Scheme Relationship manager at client side
• Direct responsibility for specific business segments and areas (digital roadmap implementation, C&I products, compliance with company requirements)
  
• Works closely and develops relationships with internal stakeholders across the business unit
  
• Supports project execution across multiple business functions
• In charge of comitology (Steering committees, operational committees)
• Understand the customer business strategies and needs, and deliver against sales targets for products/service
  
• Contribute towards business opportunities that increase volume, volume share, and revenue for both core business and services
• Contributes to the delivery of integrated solutions that address customer needs
• Uses analytical problem solving and data tools to advise senior team members regarding Customer Account Management and market strategies
• Manage complex analyses using data from multiple sources/areas to define the functional impact of customer satisfaction and customized solutions to the customer, their shareholders

Profile

• Talented professional with successful experience in primary business organization, preferred financial services, cards, payments or another related field
• High ability to lead projects end to end until the final reach of the objective with excellent project management capabilities
  
• Team-player with hands-on attitude, strong collaborations skills
• Basic understanding of all Sales and Customer delivery discipline, payment industry knowledge (core product and innovative service)
  
• Strong Sales / Business Development / Consultant/ Relationship Management background
• Proven ability to develop business relationships at all levels
• Superior presentation skills, written and oral (French & English)
• Excellent analytical skills
• Results-oriented and customer-focused
• Excellent problem solving, analytic capabilities and business acumen
• Ability to understand and execute on key operational aspects, and attentive to details