We are looking for an Incident Manager for an international company in finance in Brussels.
We seek an enthusiastic engineer with a passion for data and digitalisation to ensure that all demands from our businesses and related to different transformation and digitalisation programmes are implemented within the expected timelines and with expected quality.
You are working as a core member of a platform squad with key responsibilities on our Document and content Services shared platform. This platform is providing services to different countries and entities within the group. Therefore, a close collaboration within and across the squads and with the consumer is of crucial importance for you.
You are acting as Incident and Problem Manager being responsible for the availability of the services our shared platform is delivering, you identify and analyse problems and take the lead in solving incidents by collaborating with the different squads and tribes involved.
You do also act as Service manager by creating ad-hoc dashboards to report on the performance of our ITIL processes and availability of the services we are supporting.
To apply for this job, please complete the form below and join your resume. This instantly places your information into our database. Once we have received your information, we will be in touch by e-mail or phone. If you have not heard from us after 3 working days, please call us!
Thank you for your interest in working with Harvey Nash and we look forward to assisting you in your job search!