freelance
Implementation specialist / Customer support Reference number: 1492
Last update: 18-09-2020, 16:54
Sector: Financial
Job description
Our client based in Walloon Brabant is actively looking for an implementation engineer to join their team.
The ideal candidate has a technical background to implement, conduct test and ensure the troubleshooting of the products and maintain the communication clear with our customers.

What you’ll do
  • Act as central point of contact for customers and/ or client's customer representatives throughout processing implementation project end-to-end execution
  • Provide testing support to the client's customers for all products and services
  • Act as processing implementation advisor, to customers’ processing support staff
  • Provide guidance to execute all necessary processing implementation activities
  • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products.
  • Define, create, maintain and document standard and non-standard key customer processing implementation processes
Profile
  • Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
  • Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge
  • Ability to interact well with the customer, Sr. and Executive management
Required Skills
  • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
  • Ability to drive change in a technical work environment.
  • Ecommerce payments and processing, authentication, 3DS, and related knowledge is required
  • Ability to multi-task covering multiple proje
  • Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization, API developer background is a big plus
  • Fluent in English is a must
  • Multilingual is a plus (Russian)
Interested? Send us your resumé
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Thank you for your interest in working with Harvey Nash and we look forward to assisting you in your job search!

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