Technical Writer Reference number: 1972
Last update: 13-09-2021, 18:19
Region: Brussels
Sector: Banking
Start: 01 Jul 2021    End: 31 Mar 2022
Job description
Candidates in this role will be the primary responsible for the writing of the new CDC policies
What you’ll do
  • Compose new Policies

    Policy must be comprehensive and able to address questions or situations that may arise. Such work requires that policy writers be aware of these potential situations or questions at every level of the CDC work. Maintaining policy manuals requires that policy writers keep accurate files. All updates, revisions and deletions must be recorded and easily accessible.
  • Processes

    Compose, maintain and clarify the processes and procedures of the CDC.
  • Clarify Service Catalogue

    Clarify the CDC Service deliverables, whether SLAs, OLAs or Service Descriptions, towards its customers and stakeholders through regular reporting and status meetings.
  • Ensure deadlines

    Ensures that deadlines are maintained and closely monitors the need for extensions to be administered in relation to subsequent actions and investigations to maintain compliance in this area.
  • 1-3 years of IT Security domain experience
  • Previous service management experience
  • Previous SOC experience
  • Knowledge of general business procedures
  • Understanding of Security Frameworks (NIST, ISO27001, COBIT)
  • Risk management and compliance
  • Good English communication skills (written and oral)
  • Passion and drive to work in a division with potential of significant growth in scope and services
  • Policy/Process writing language
  • Flexible and pragmatic, open-minded
  • A good communicator orally and in writing
  • Accurate, acting with attention to details
  • Can express well-founded opinions and positions and understanding their consequences (judgement)
  • Ability to quickly adapt to an international and diverse company
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