freelance
Scrum master Reference number: 612
Published: 19-11-2018, 14:13
Job description
The I&S department (Infrastructure & Services) within the company would like to improve the services they are providing to their customers. This includes a faster delivery of services as well as being able to faster respond to changes. On top, I&S needs to comply with the agile way of working done by the software development departments in IT. I&S would therefore like to transform to an “agile I&S department”.
I&S is looking for a senior scrum master/agile coach, who can guide I&S in this agile transformation. The following is expected:
• Assess the current way of working of I&S
• Agree together with I&S management on the to be achieved measurable results
• Setup a transformation plan using an evolutionary approach
• Following up the implementation of this transformation plan including a strong focus on the people aspect

An Infrastructure department cannot be compared with a usual software development department. These specifics have to be taken into account by this senior scrum master. Experience in Infrastructure departments or experience in an already done agile transformation would therefore be a significant advantage.

Next to that, the usual expectations towards the role of a scrum master apply:
What you’ll do
  • Helps the infrastructure department to apply agile methodologies in order to provide added value to the customer
  • Guides the team to become self-organizing and work in a multidisciplinary way
  • Guides the team to become self-steering regarding the use of methods and techniques for the team to achieve tangible results
  • Determines the maturity of the team and coaches the team to increase the this agile maturity at a suitable pace for the team and the organization
  • Implements a culture of continuous learning & improvement in the team
  • Ensures a safe environment of trust where problems can be addressed without finger pointing and negative judgment
  • Facilitate the rituals and discipline the team in doing so: backlog refinement, sprint planning, stand-up , sprint review, sprint retrospective
  • Helps the team in impediment identification & removing
  • Facilitate discussion, decision-making and solving of conflicts
  • Facilitate in achieving the foreseen results without assigning tasks
  • Assist with inside and outside communication of the team with the purpose to maximize transparent and valuable information
  • Support the product owner with the maintenance of the product backlog
  • Support the team from the practices of servant leadership and lead by example
  • Ensure transparency towards stakeholders (product owner, PMO, Management Team)
Profile
  • University degree, or equivalent by experience,
  • At least 5 years of experience in IT, experience in working in or for an infrastructure department
  • At least 3 year experience of working as a scrum master, ideally already working as a scrum master or agile coach in an infrastructure department
  • Profound knowledge of Scrum & Kanban
  • Good knowledge of other agile methodologies
  • Experience of applying agile methodologies in a telecom environment is a plus
  • Fluent communication in Dutch and English
Required Skills
  • An excellent communicator and facilitator
  • Adapts his methods, techniques, approach & leadership style to the situation
  • Listening & providing valuable feedback
  • Ability to coach and teach
  • Ability to work in a fast changing environment
  • Authenticity in telling and living the agile values
  • Constantly striving for improvement
  • Enjoys to coach people to grow and improve
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