permanent
Digital Specialist Reference number: 689
Published: 07-01-2019, 10:47
Region: Waterloo
Sector: Financial
Job description
In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard and some complex implementation activities ensuring quality and reliability of the implementations.
What you’ll do
  • Provide end-to-end project execution throughout processing implementation projects.
  • Assess and document customer needs and according implementation activities.
  • Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
  • Guide customers through applicable company processing rules, specification and documentation.
  • Identify appropriate processing implementation support documentation (contracts, agreements, forms, product documentation etc…) to be provided by customers.
  • Handle multiple customer processing implementation projects in parallel.
Profile
  • Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
  • Progressive experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
  • Good knowledge in payment transaction processing, digital eco-system and industry business principles. Good understanding of : digital , mobile wallet, mobile apps, APIs;
  • Good understanding of the 4 party model and the full transaction lifecycle for brands.
  • Ability to interact well with the customer
  • Good verbal and written communication skills
  • Good project management skills
  • Ability to understand theory /principles with business impact and apply this understanding to the work environment
  • Ability to provide basic training and overview of the functions within CIS
  • Full fluency in English, any other European language an asset (specifically Spanish, Russian, Italian)
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