freelance
Implementation Specialist Reference number: 964
Last update: 03-01-2020, 12:39
Region: Waterloo
Sector: Financial
Work experience: Minimum 3 years' experience
What you’ll do
  • Provide end-to-end project execution throughout processing implementation projects.
  • Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
  • Guide customers through the applicable processing rules, specification and documentation.
  • Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers.
  • Handle multiple customer processing implementation projects in parallel.
  • Be the Central Point of Contact for Customer Implementation projects.
  • Proactively coordinate up to 30 projects in parallel, in cooperation with the customers and internal support teams. Each project lasts 2-12 months elapsed.
  • Communicate extensively with the customers, motivating customers and guiding them through the business processing environments
  • Ensure all administrative and technical requirements are fulfilled.
  • Follow implementation processes and respect SLAs – Suggest process improvements based on experience and help to implement the change if needed.
Profile
  • Good command (oral and written) of English. Additional languages are an asset
  • You have strong analytical, communication and interpersonal skills.
  • Very well organized, can manage lot of activities in parallel.
  • Act. with sense of urgency and focused on getting results and demonstrate proactive behavior
  • Concerned with high quality
  • Previous experience in financial industry is an asset
Interested? Send us your resumé
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