freelance
Technical intervention planner Reference number: 1323
Published: 13-02-2020, 12:08
Region: Brussels
Sector: Telecom
6 Months
Job description
You will setup the planning of various technicians within multiple domains.
You will update the documentation
You will keep the stock up-to-date.
What you’ll do
  • Setup the planning of technicians for intervention within the Datacenter and at customer premises for patching, installation and environmental domains.
  • You will handle email, phone and web request to translate them into a web based planning for the technicians. You take into consideration the availability of the technicians and the time needed for each intervention.
  • You will make sure that SLA’s can be respected.
  • You will stay in touch with the technicians to understand and report on the status of the interventions.
  • You will update the documentation.
  • You prepare the material for the intervention and keep the stock up-to-date.
Profile
  • You have experience in a similar role within an industrial environment.
  • You have very good skills of overall basic PC software (Microsoft).
  • Knowledge of Alteva - Mission is an asset.
  • You have strong planning & organization skills.
  • You are structured and communicative as well as customer-oriented.
  • You have a good aptitude to interact, cooperate and influence.
  • You have a good aptitude to search for the best solution.
  • You have priority management skills and are able to handle the complexity of a cross-domain project.
Required Skills
  • Good knowledge of French, Dutch and English
  • Basic knowledge of technical domains such as:
    o Transmission equipment
    o Fiber and copper patching
    o HVAC and Energy equipment (High Tension, Low Tension, 48V DC)
    o Fire detection and extinguisher systems
Interested? Send us your resumé
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