freelance
Support Engineer (Alliance Lite 2) Reference number: 1986
Published: 09-07-2021, 10:10
Region: Brussels
Sector: Finance
ASAP Start
Contract type: Contract until end of November 21 + very possible extension
What you’ll do
  • Act as the Service Manager for the Alliance Lite 2 cluster
  • Work on the migration of the lifeline scripts (with the help of ECT)
  • Support and prepare ORT testing for customisations and prepare test plans and customisation catalogue
  • COE cross squad, handling intra / extra tribe issues
  • support COE / support / consulting team to execute ORT on T&T
  • Identify potential visible customer impact of deployments and prepare adequate communications.
  • Support and customisation related tasks improvements (linked to improving customer satisfaction)
Required Skills
  • Support and customisation related tasks improvements (linked to improving customer satisfaction )
  • Review of processes and identify gaps and improvements
  • Communicative skills: prepare communication towards customer audience or service managers
  • Plan and prepare testing in anticipation of Live deployment
  • Analytical skills, with a focus on customer impact (conduct customer impact of specific implementations)
  • Deep SWIFT knowledge of FIN / Interact / Fileact
  • Knowledge of SWIFT interfaces, Alliance Access/Lite2
Interested? Send us your resumé
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